certified

Powerful Influencing for Continued Sales Success

17/04/2019
09:00AM - 04:00PM
دبي


تصبح الراعي


ABOUT THE TRAINING:
 

Do you sometimes feel that you are not influencing like you should? Would you like the tools to be able to succeed when you sell? Then this workshop is for you.

The Powerful Influencing workshop will give you what you need to influence and reach the goals you set for yourself. You will learn how to influence people with your voice and your body language so that you have the maximum impact with your clients. You will discover your own style and how to use it for maximum effect. If you need to influence in sales or any customer facing environment then do not miss out on this unique learning opportunity.
 

COURSE AIM AND OBJECTIVES:


By the end of the workshop you will

  • Understand the power of communication.
  • Identify the elements of voice and understand the power to influence
  • Have an understanding of sales and Influencing techniques
  • Describe the different styles used in influencing.
  • Identify your own preferred style and the impact this has when working with others.


How to create rapport with others

  • Introductions and welcome
  • Objectives and aims
  • Delegates expectations
  • Group rapport building exercise
  • What is rapport?
  • Building and maintaining rapport with others


Maximising Your Impact on your Customers

  • Using the Voice Effectively:
    • Developing greater awareness of the voice and its potential
    • Speaking with greater confidence
       
  • Using Body Language to Build Rapport With Other People:
    • Controlling use of eye contact
    • How to enhance your overall visual impression
       
  • Understanding the importance of listening:
    • The difference between active and passive listening
    • Overcoming the barriers to listening effectively


The Hidden Message

  • Deciphering what is being said
  • How are clear are you in your communication


Are You Assertive or Aggressive?

  • How assertive are you?
  • Assertiveness – ask for what you want
  • Assertiveness at meetings
  • Understanding how your voice affects your influence on others


Influencing for Success

  • What is influencing?
  • Why influencing matters
  • What is your influencing style?
  • What the styles mean
  • How to use your style for maximum effect
  • How to concentrate influencing where it matters
     

TRAINER: STEVEN C.

The Director for HR and Training for The Saudi Arabian Division of a Multi-National blue chip company recently described Steve as 'The best trainer we have ever used'. A gifted and versatile coach, facilitator and trainer, Steve brings significant positive impacts to the achievements of others. Described as having 'listening skills that score 12/10', and 'truly motivational coach and trainer', he works with a diverse range of corporate and self-sponsored clients.

Steve is passionate about 'helping people help themselves'; about supporting individuals and groups in creating and realising their vision for the future. In group work, his strengths are in drawing out opportunities and ideas, thereby generating ownership that leads to tangible results. He uses powerful questioning to unlock true potential. Steve coaches people in support of their growth, development and performance. His coaching is broad-based and integrative in its approach. His training expertise is in the areas of Presentation Skills, Facilitation Skills, Interpersonal skills, Performance Management, Coaching, and Confidence-Building.

With 20 years’ experience in the Oil & Gas industry, Banking & Finance, Law, retail, industry and as a professional Actor in Theatre and Television, Steve brings a unique approach to coaching and training.

He is an associate of the Chartered Institute of Personnel & Development, a Member of the British Actors Equity Association and a certified NLP Practitioner.

Steve’s coaching clients include people from all levels of business, as well as self-sponsored individuals.


INVESTMENT:
 

DQG Member: AED 1,000*
Non Member: AED 1,250*
 
*All prices are inclusive of 5% VAT


REGISTRATION:
 

For registration / further information, please contact Mr. Saleel Shinewi on +971-4-3431950 / saleel.shinewi@dqg.org

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Cash / Cheque payments can be delivered to Dubai Quality Group office or deposited to DQG’s Emirates NBD Account (Account No: 1012567867101) or Mashreq Bank Account (Account No: 010490310067). Cheque payments should be made in favor of ‘Dubai Quality Group’. Only local cheques will be accepted.

Payments can be transferred via Telex / Wire Transfer to any of the banks mentioned below:
EMIRATES NBD MASHREQ BANK
Account Name Dubai Quality Group Dubai Quality Group
Account Number 1012567867101 010490310067
Bank branch Group H.O, Dubai, U.A.E Burjuman Branch, Dubai, U.A.E
Iban AE180260001012567867101 AE600330000010490310067
Swift Code EBILAEAD BOMLAEAD
Currency Arab Emirates Dirhams Arab Emirates Dirhams
Account Type Current Account Current Account

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