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About us
  • Vision & Mission
  • Quality Policy
  • Our Profile
  • Our History
  • Patron's Message
  • Sponsor’s Message
  • Board of Directors
  • Chairman's Message
  • Meet the Team
  • Constitution

Patron's Message

HH Sheikh Ahmed bin Saeed Al Maktoum (Patron, Dubai Quality Group)

Dubai Quality Group has been set up as a non-profit organization with the main objective of providing a platform for the exchange of knowledge among the business community. Through its programmes of events, workshops, seminars, conferences etc., it provides organizations with the opportunity to align their management techniques with worldwide Best Practices.

Since its inception, the Group has been of benefit to organizations of all sizes from all sectors of the economy; and the public sector, remaining at the forefront in supporting the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister of UAE and UAE and Ruler of Dubai, in transforming Dubai as a model of excellence and innovation.

I am proud to see that the group has been making an impact, not just nationally, but also regionally and internationally.

I encourage all organizations to make use of the programmes and facilities offered by Dubai Quality Group and am pleased to congratulate the Group on its successful endeavor in the pursuit of quality.

His Highness Sheikh Ahmed bin Saeed Al Maktoum
Patron, Dubai Quality Group

Sponsor’s Message

Sami Al Qamzi (Director General, Dubai Economy)

 

The global economy is undergoing significant changes, including smart homes and living, smart factories, and smart cities that will transform the businesses of governments, corporations and individuals. Dubai fully understands the importance and benefits of a smarter and more sustainable future. The Emirate is investing to achieve the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai to make Dubai the preferred place to live, work and visit as well as a smart and sustainable city and a pivotal hub of the global economy by 2021.

Dubai has deployed various initiatives and projects to achieve His Highness’ vision and transform the whole Emirate, and not just any specific industry, into a smart city. This includes an enabling regulatory environment with modern physical as well as information and communication infrastructure; support for R&D and human capital development; and entrepreneurial capabilities and linkages to tap into global knowledge and financing arrangements. Importantly, Dubai has also adopted and integrated the concepts of quality and excellence into every aspect of business and public life in the Emirate.

However, achieving and sustaining outstanding levels of performance or excellence that exceed the expectations of all stakeholders requires joint efforts between the public and private sectors. The journey to qualitative, strong and sustainable growth is, by definition, a co-operative and collective one.

By making quality an organizational imperative and a personal duty, companies will offer clients value-added products and higher returns on investment. The establishment of the Dubai Quality Award was the first step in this direction. The next step is to set up the Dubai Quality Group to support organizations and to contribute to ‘Dubai’s Drive for Quality.’

Sami Al Qamzi
Director General
Department of Economic Development, Dubai

Our History

Inspired by the vision of HH Sheikh Mohammed bin Rashid Al Maktoum to develop Dubai as a Hub for Excellence, a group of Quality Professionals, their objective being to increase competitiveness among the business community and to promote Quality & Excellence, proposed to HE Mohammed Al Abbar, who was at the time the Director General, Department of Economic Development, Government of Dubai, the idea of setting up a Group specialized in promoting Quality and Excellence in Dubai. Embracing the idea his Excellency directed the DED to license a non-profit-making organization.

As a result, the Dubai Quality Group (DQG) was formed in February 1994 and the following Professionals were nominated as the founding Board of Directors of the Group:

  1. Farid Mohammed Ahmed Albastaki (Ducab)
  2. A Qader Tazaerout (Emirates Airline)
  3. Prem Upadhyay (EPPCO)
  4. Monish Roy (Ducab)
  5. Tony Connell Sait (DHL)
  6. Glen Ashley (Dubal)
  7. Colin Reaney (McDermott)
  8. John Hunter (Economic Department)

Photo Caption: the nominated members with HH Sheikh Mohammed bin Rashid Al Maktoum

Initially, the Group received support from major organizations which were pioneers in the adaptation of Quality in the region. These were Dubal, Ducab, Emirates Airline, Fedex & McDermott.

What had started out as a simple thought by like-minded & inspired individuals have blossomed over the years to become the leading organization for Business Excellence & Innovation in the region, with support & contribution from the different Board of Directors that have been overseeing the Group’s activities & initiatives. Since then, the DQG has widened its activities to holding annual international conferences, awards, and benchmarking, knowledge-sharing & networking opportunities.

This is a true example of the difference passion driven people can make when supported by a leadership with true vision. Today, the Group has many more such people associated with it through its members, associates, subgroups, and the synergy among these can mean unlimited possibilities in the future.

Chairman's Message

Dubai Quality Group has come a long way over the last 20+ years, and it is a great honor to be on board as the first woman Chairman of the Group.

Thanks to the strong support of His Highness Sheikh Ahmed bin Saeed Al Maktoum, our Patron & the Dubai Economy, our Official Sponsor; the group has grown to become the hub for Excellence in the region.

We take much inspiration from the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, and have been fortunate to have the leaders of our nation focused on Excellence in every aspect. We have aligned our vision, mission and strategy to UAE’s Vision 2021. Innovation being a key element to future opportunities and the way to overcome new challenges put forward, we have revised our vision as “Innovate to Lead”.

I would like to thank the previous Board of Directors of DQG for their significant roles in building the Group. We are geared up & committed to take this legacy forward and aim for greater heights for the group.

Last, but not the least, a big thank you to our members for the confidence they have shown in us. We have more in store for you, and we look forward to a fruitful relation in the years to come, as we are focused on achieving our mission to empower organizations and professionals to adopt and sustain world-class Business Excellence practices through partnerships, networking and knowledge sharing.

Fatma Buti Al Mheiri
Chairman, Dubai Quality Group

Board of Directors

members

Fatma Buti Al Mheiri

Chairman
members

Ahmed Almulla

Vice Chairman
members

Mohammed Al Mutawa

Secretary General
members

CA S. Unnikrishnan

Director of Finance
members

Awatef Al Hosani

Board Member
members

Feryal Tawakul

Board Member
members

Hassan Omar

Board Member

Meet the team

members

Salman Viralipurath

Deputy Managing Director
members

Fatma Gouarab

Customer Relations Manager
members

Gishu Damodaran

Financial Controller
members

Doaa Afifi

Business Development & PR Manager
members

Femina Moideen

IT Executive
members

Saleel Shinewi

Subgroup Executive

Our Profile

Dubai Quality Group is a non-profit organization set up by the Dubai Economy under the patronage of H.H. Sheikh Ahmed bin Saeed Al Maktoum. Guided by the vision of H. H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, Dubai Quality Group was established in 1994 to develop and promote Excellence in UAE.

Dubai Quality Group organizes various training programs, conferences & awards throughout the year with the objective of improving Quality of Service & Business Excellence in the Region.

The group extends membership opportunities to organizations, in exchange of various benefits.

Cost-effective and value-added workshops are conducted on a regular basis to provide attendees with knowledge, tools and techniques to implement new and effective management theories within their own organizations.

DQG hosts free Business Breakfast Events & Evening Seminars exclusively for DQG’s member organizations, to provide their employees with an effective platform for networking and knowledge sharing.

DQG Subgroups provide ‘like-minded’ members with a platform to come together and discuss their thoughts, views and expertise in different fields. Each Subgroup meets regularly and has the freedom to organize seminars, benchmarking programs and other activities.

Through its associations with international bodies such as the EFQM, ASQ, Ideas UK, Ideas America, DIB Germany, GBN etc., the group brings international knowledge and best practices to the local business community.

DQG is committed to be center of Knowledge sharing for all topics relating to Innovation and Excellence.

Vision & Mission

VISION:

Innovate to lead.

MISSION:

We empower organizations and professionals to adopt and sustain world-class Business Excellence practices through partnerships, networking and knowledge sharing.

 

 

Quality Policy

DQG is a Committed Competent service provider, it provides variety of networking opportunities to its members aiming at ensuring the implementation of business excellence at all levels, DQG strives to delight its members through the adherence to comprehensive excellence standards.

 

 Quality Policy

 

Constitution

Dubai Quality Group is non-profit organization set up by the Dubai Department of Economic Development under the patronage of H.H. Sheikh Ahmed bin Saeed Al Maktoum. Guided by the vision of H. H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President Dubai Quality Group formed to develop UAE as a centre of excellence

As per the constitution Article (3)
The Dubai Quality Group shall organise quality management and other related professional activities. It shall have its own legal status and shall be deemed to be a legal entity. The Group shall have its own independent legal personality, administratively, legally and financially, within the defined objectives contained herein and within the general policies of the Emirate.

The Group shall have the capacity to enter into contracts in its own name, engage employees and generally do whatever an entity may do under the laws of the Emirate within the defined objectives contained herein and within the general policies laid down by the General Assembly and administered by the Board of Directors.

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Cash / Cheque payments can be delivered to Dubai Quality Group office or deposited to DQG’s Emirates NBD Account (Account No: 1012567867101) or Mashreq Bank Account (Account No: 010490310067). Cheque payments should be made in favor of ‘Dubai Quality Group’. Only local cheques will be accepted.

Payments can be transferred via Telex / Wire Transfer to any of the banks mentioned below:
EMIRATES NBD MASHREQ BANK
Account Name Dubai Quality Group Dubai Quality Group
Account Number 1012567867101 010490310067
Bank branch Group H.O, Dubai, U.A.E Burjuman Branch, Dubai, U.A.E
Iban AE180260001012567867101 AE600330000010490310067
Swift Code EBILAEAD BOMLAEAD
Currency Arab Emirates Dirhams Arab Emirates Dirhams
Account Type Current Account Current Account

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our address

P.O. Box: 9278
Office # 30, Ground Floor
Emarat Atrium Building
Sheikh Zayed Road, Dubai, U.A.E.
+971 4 343 1950
info@dqg.org
+971 4 343 1970
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